Privacy & cookies.

This notice explains how You Got This Training Solutions uses information collected through this website and its enquiry form.

Who to contact

For questions about your information, contact Steve at You Got This Training Solutions on 07593 908191. The business’s legal identity and privacy email address will be confirmed before this notice is published.

What we collect

When you enquire, we collect your name, email address and message, together with any organisation, course preference, team size and delivery preference you choose to provide. Please avoid including confidential information about colleagues or sensitive personal information in your message.

The website also processes technical information such as IP addresses, browser details and session identifiers to operate securely and investigate errors or misuse.

Why we use it

We use your details to respond to your enquiry, discuss suitable training and make arrangements you request. Where you are enquiring about a contract for yourself, this processing is necessary to take steps at your request before entering a contract. For enquiries on behalf of an organisation, we rely on our legitimate interests in responding to business enquiries and arranging training.

We also rely on legitimate interests to maintain the security and reliability of the website. Enquiring does not sign you up to a marketing mailing list. Providing the form’s required contact details allows us to respond; you can telephone instead.

Where your information goes

Enquiries are stored in the website database and emailed to the business. The website hosting provider and technical support provider may process this information to operate and maintain the site. Resend delivers enquiry emails, and Microsoft 365 is used to receive and manage correspondence.

Before publication, the business will confirm the providers’ processing locations and any safeguards required for transfers outside the UK. We do not sell enquiry information.

How long information is kept

Retention depends on whether an enquiry is still active, whether it leads to a booking, and any legal or accounting obligations or need to resolve a dispute. The business will confirm its review and deletion arrangements for enquiry records, email copies, logs and backups before publication.

Your choices and rights

Depending on the circumstances, you can ask to access or correct your personal information, have it erased, restrict its use, object to processing based on legitimate interests, or receive a portable copy where that right applies. These rights are not absolute. Contact Steve using the details above to make a request or raise a concern.

You can also complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Cookies on this website

This website uses first-party cookies to protect the enquiry form and maintain its session, including validation and confirmation messages. These cookies are used for those essential functions, not advertising or tracking you across websites.

• Session cookie: links your browser to its website session so form messages work correctly.
• XSRF-TOKEN: supports protection against unauthorised form submissions.

These cookies normally expire after 120 minutes without a refresh from the website. You can delete or block them in your browser, but the enquiry form may then stop working.

The current website has no analytics or advertising cookies. Fonts and images are hosted with the website. If optional tracking is introduced, this notice and any required cookie controls will be updated.

Changes to this notice

We will update this notice when the website or the way information is handled changes.